Accomplishments

Highlights

Identified, quantified and defined problems, implementing solutions to solve productivity challenges faced by the BILLING Business area using Lean/ Six Sigma principles.

  • Expertly organized problem-solving efforts for a high-profile, high-visibility client that paved the way for a successful solution that was collaborated on by various business areas
  • Swiftly organized billing problem resolution for revenue-impacting issues escalated to senior Leadership

Highlights

Managed an implementation of package software Open Text Vendor Invoice Management, an SAP add-on tool to the organization’s Finance system.

  • Infused efficiencies and process to the project execution, collaborating with a technical SME in order to enable software roll out in a very aggressive timeline
  • Instrumental in liaising with the client to ensure proper acceptance of project deliverable, both during execution and at completion.

Highlights

Project Managed a delivery season of developing regulatory-compliant health care communication material by a team of communication specialists in a very challenged timeline

  • Created an organized but user-friendly development schedule that achieved accurate project tracking and communication, allowing timely delivery to the client
  • Interfaced with the vendor of their project management tool of choice to champion for enhancements that would benefit the next execution season

Highlights

  • Planned and led successful and timely execution of Change Healthcare claim editing software at client company to exacting standards required by HealthPartners leaders
  • Aggressively moved a lagging project to the forefront for disposition by HealthPartners leaders
  • Spearheaded the tactical execution of HealthPartners strategic vision (by my senior leader) around the AI initiative

Highlights

  • Revolutionized SDLC at client company by leading the charge in the development of a special software development process to both shorten the estimating process and increase accuracy
  • Innovated, by creating an out-of- the box release execution process, that increases release capacity and reduce implementation errors
  • Successfully executed and implemented 5 multi-million $$ enterprise project releases spanning multiple UHG organizations
  • Navigated a politically charged environment bringing teams together to achieve a successful program implementation

Click to see United Health Group Assignment details

Highlights

  • Identifed tangible and measurable defects in process and the associated remediating actions, and tactically implemented the fixes to achieve a smoother production run of the Integration
  • Managed the execution of two legs of the integration for Debit Card and the resources contributing to the effort

Highlights

  • Supported the development of a business case for a major client representing a multi-million $$ revenue stream and the components of metrics instrumental to the acquisition of that business

Highlights

  • Successfully implemented bank compliance initiatives in the aggressive timeline dictated by Compliance mandates by the American Banking Association (e.g. International ACH, Unlawful Internet Gambling Enforcement)
  • Defined process and plan for the task of moving Ameriprise Bank from NY to Minneapolis without too much direction on both bank procedure and organizational functions

Highlights

  • Authored the $500K business case for revamping Prime’s service management in the Information Management group, navigating a politically sensitive organization
  • Identified $2Million-impact improvement areas in Incident and Release Management process and the executed these using the Six Sigma approach
  • Evaluated a $3Million development project for use of best practices in project tracking and communication to mitigate future cost overruns

Click to see PRIME Assignment Details

Highlights

  • Mitigated a $2 Million annual revenue impact by creating, documenting and evangelizing a repeatable process for verifying .com to increase site stability over its peak retail seasons using LEAN/Six Sigma analysis
  • Strategized implementation of a $1 Million+ project (the Store Location Information project), creating the $50 Million business case for the project using the Six Sigma approach
  • Mitigated a $1.5 Million annual revenue loss by creating protocol for change management at .com. that also elevated the brand of the Site Management group to senior Best Buy leadership

Click to see BEST BUY Assignment Details

Highlights

  • Saved Seagate 65% in IT development cost through successful use of offshore development
  • Enabled effective off-shore IT multi-site work by developing turnover standards and creating process/documentation templates, implementing focused quality assurance criteria
  • Led the successful $500K effort for Sales and Marketing IT integration team that completed the aggressive Maxtor acquisition project
  • Successfully led 24 full projects over 5 programs to completion by utilizing my robust enhancement to Seagate’s software development lifecycle process creating tangible end results
  • Significantly streamlined functionality of the Sales and Marketing IT department by identifying and moving business-appropriate Pricing functions to the user community
  • Created significant savings by tactically upgrading project documentation templates for optimal reusability and repeatability
  • Received the honor for “Best Project Award” after Six Sigma Black Belt Training due to superior performance

Click to see SEAGATE Assignment Details

Highlights

  • Increased profitability of Marshall Fields’ last holiday season under Target ownership through strategic use of existing resources, creatively compensating for lower capacity performance levels that the system was originally designed for
  • Expertly solved critical performance issues by assembling a SWAT team of IT collaborative partners during the high-volume last holiday season of Target ownership of Marshall Fields
  • Transparently converted Marshall Fields data stores to May Co. with minimal system disruption by establishing/managing processes and procedures during the turbulent transition period
  • Created and executed QA/conversion and implementation strategy for the $15 Million Direct2Guest system
  • Commanded a $1 Million section of the $15 Million project covering establishment and execution of the implementation and conversion strategy
  • Successfully strategized, planned and implemented the $2Million web analytics project for Target’s internet business by identifying executive initiatives and translating into tangible and measurable deliverables. This enhanced target.com’s holiday internet business, enabling record sales (by volume)
  • Increased efficiency, productivity and auditability of target.com software by creating target.com source control procedure paving the way for SOX control
  • Strategized/executed the plan for periodic rollout and upgrade of Advantage:Gen and peripheral software at Target, a platform that, then, played into some 25% of Target’s IT applications. (in collaboration with senior management)
  • Planned and led every Advantage:Gen upgrade to a budget between $.5 – 2 Million during my tenure as Development Technologies Consultant
  • Technically consulted on the integration and implementation of Advantage:Gen in mainframe, client server and web applications across Target’s supply chain, finance and order systems
  • Skillfully implemented corporate enterprise development standards for more than 500 developers
  • Resident expert for Advantage:Gen due to superior expertise and performance
  • Developed Target’s first enterprise model management strategy

Click to see Target Assignment Details